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Introduction

Your privacy is very important to us, and we are committed to protecting it. This policy explains what we do with your personal data.

By consenting to our use of cookies in accordance with the terms of this policy when you visit our website for the first time, you authorise us to use cookies each time you visit our website.

Personal information

Collection of personal information

The following types of personal information may be collected, stored and used:

  • information that you provide when you register on our website, such as your name and email address;
  • information you provide to subscribe to our emails and/or newsletters, such as your name and email address;
  • information that you provide when using the services of our website;
  • information generated when you use our website, including when, how often and under what circumstances you use it;
  • information relating to anything you buy, the services you use or transactions you make through our website, including your name, telephone number, address, email address and credit card details;
  • information that you post on our website (such as comments or reviews) with the intention of publishing it on the Internet, including your username, your profile pictures and the content of your posts;
  • information in any communication you send to us via email or our website (such as contact forms and chat), including its content and metadata;
  • information about your computer, including IP address, geographical location, browser type and version, and operating system;
  • information about your visits to and use of this website, including the reference source, length of visit, page views and website navigation paths;
  • any other personal information you send us.

Before you disclose another person's personal information to us, you will need that person's consent to the disclosure and processing of that personal information in accordance with this policy.

Use of your personal information

Personal information submitted to us via our website will be used for the purposes set out in this policy or on the relevant pages of the website. We may use your personal information for the following:

  • to administer our website and activities;
  • to customise our website for you;
  • to enable you to use the services available on our website;
  • to send you goods that you have purchased via our website;
  • sending statements, invoices and payment reminders to you and collecting payments from you;
  • sending commercial communications that are not for marketing purposes;
  • to send emails that you have specifically requested;
  • att skicka vårt nyhetsbrev via e-post till dig om du har begärt det (du kan informera oss när som helst om du inte längre vill ha våra nyhetsbrev);
  • att skicka marknadskommunikation till dig som rör vår verksamhet eller noggrant utvalda tredje parters verksamhet som vi tror kan vara av intresse för dig per post eller, där du specifikt har samtyckt till detta, via e-post eller liknande teknologi (du kan informera oss när som helst om du inte längre vill ha marknadskommunikation);
  • to provide third parties with statistical information about our users (but these third parties will not be able to identify an individual user from the information);
  • to handle enquiries and complaints from or about you regarding our website;
  • to keep our website secure and prevent fraud;
  • to confirm your acceptance of our website's terms of use; and
  • other uses.

If you submit personal information for publication on our website, we will publish and/or otherwise use that information in accordance with the authorisation you give us.

Your privacy settings can be used to limit the publication of your information on our website and can be adjusted using the website's privacy controls.

We will not disclose your personal information to third parties for their or any other third party's direct marketing without your explicit consent.

Disclosure of personal information

We may disclose your personal information to any of our employees, directors, insurers, professional advisers, agents, suppliers or subcontractors as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information to any member of our group of companies as reasonably necessary for the purposes set out in this policy.

We may disclose your personal information:

  • insofar as we are required to do so by law;
  • in the context of ongoing or future court proceedings;
  • to establish, exercise or defend our legal rights (including disclosing information to others for the purposes of fraud prevention and credit risk reduction);
  • to the buyer (or prospective buyer) of any business or asset that we are in the process (or considering) of selling; and
  • to any person whom we reasonably believe may request, by court or other competent authority, that we disclose the personal information if, in our reasonable opinion, such court or authority could reasonably order us to disclose the personal information.

We will not disclose your personal information to third parties except in the cases specified in this policy.

International data transfer

  • Information we collect may be stored, processed in and transferred between any of the countries in which we operate to enable us to use the information in accordance with this policy.
  • Information we collect may be transferred to the following countries that do not have data protection laws equivalent to those in force in the European Economic Area: USA.
  • Personal information that you publish on our website or submit for publication on our website may be accessible via the Internet worldwide. We cannot prevent its use or misuse by others.
  • You expressly consent to the transfer of personal information as described in this section.

Preservation of personal information

Personal information that we process for any purpose or purposes will not be kept for longer than is necessary for that purpose or purposes.

Notwithstanding the other provisions in this section, we will retain documents (including electronic documents) containing personal data:

  • insofar as we are required to do so by law;
  • if we believe the documents may be relevant to ongoing or future court proceedings; and
  • to establish, exercise or defend our legal rights (including disclosing information to others for the purposes of fraud prevention and credit risk reduction).

Security of your personal information

  • We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
  • We will store any personal information you provide on secure (password and firewall protected) servers.
  • All electronic financial transactions made through our website are protected by encryption technology.
  • You recognise that information transmission via the Internet is inherently insecure, and we cannot guarantee the security of data sent via the Internet.
  • You are responsible for keeping the password you use to access our website confidential; we will not ask you for your password (except when you log in to our website).

Your rights

Right of access

You have the right to request access to your data. If we receive a request for access, we may ask for additional information to ensure which data you want to access and that we are disclosing the data to the right person.

Right of rectification

You always have the right to request the rectification of your personal data if it is inaccurate. Within the framework of the stated purpose, you also have the right to supplement any incomplete personal data. If you have created an account on signet.se, you can, if you wish, update your data yourself on My Pages.

Right to erasure

You have the right to request the erasure of the personal data we process about you:

  • The data are no longer necessary for the purposes for which they were collected or processed.
  • You have withdrawn consent on which the processing is based and there is no other legal basis for the processing.
  • You object to a balancing of legitimate interests that we have done and there is no overriding legitimate interest for the SIGNET Sign System.
  • You object to processing for direct marketing purposes.
  • Personal data is processed unlawfully.
  • The personal data must be deleted to fulfil a legal obligation to which we are subject.
  • The personal data has been collected from a child (under 13 years old) for whom you have parental responsibility, in the context of offering information society services such as social media.

There may be reasons for us not to fulfil your request for erasure if there are legal obligations that prevent us from doing so. This may be if the processing is necessary to exercise our right to freedom of expression and information, to comply with a legal obligation to which we are subject, or to establish, exercise or defend legal claims.

Right to restriction

You have the right to request that our processing of your personal data be restricted.

Right to object to certain types of processing

You have the right to object to processing based on a legitimate interest that we have if you have personal reasons relating to the situation. However, we may continue to process your data, despite your objection, if we have compelling legitimate grounds for the processing which override your privacy interest.

Direct marketing (including analyses carried out for direct marketing purposes)

You can ask us at any time not to process your personal information for marketing purposes.

In practice, you will usually either explicitly accept our use of your personal information for marketing purposes, or we will give you the opportunity to opt out of the use of your personal information for marketing purposes.

Third party websites

Our website contains hyperlinks to and details of third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties.

Cookies

A cookie is a text file with anonymised information that includes a unique user identification and the name of the website. For more information, read our information on cookies.

Management of social security numbers

We only process your social security number when it is clearly justified for the purpose, necessary for secure identification or if there is another significant reason. In cases where it is sufficient, we use your customer number instead to minimise the use of social security numbers as much as possible.

Complaints

If you have a question, want to make a complaint to SIGNET Sign System about how your personal data has been processed or appeal a decision, you can contact us at signet@signet.se. You also have the right to complain to the supervisory authority. The Data Protection Authority (IMY).

Contact us

For further information on personal data management or if you have any questions, please contact us at:

SIGNET Sign System
Stålverksgatan 9
417 07 Gothenburg

E-mail: signet@signet.se
Phone: +46 (0)31-320 16 00

Amendments

We may update this policy by publishing a new version on our website. You should check this page occasionally to make sure you understand any changes to this policy. We may notify you of changes to this policy by email or via our website.

Last updated 2024-03-19

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